36 lines
1.3 KiB
Markdown
36 lines
1.3 KiB
Markdown
The below email was sent by [[Tom Jankowski]] on 9/19/2025.
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```email
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from: tjankowski@alliedplastics.com
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cc: jstohr@alliedplastics.com
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subject: SOVOS information
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---
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Alex,
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Let’s look into Sovos further.
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I’d like to better understand:
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- How it works within Epicor for sales tax and use tax, how it works with our Amazon business
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- The Use Tax video mentions uploading a file, what is this about
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- How does the certificate capture work
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- How does the filing process work
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- What is the pricing structure
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- How exactly does support work, do we have a direct contact we can call that actually answers the phone
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- How does it compare to Avalara
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Although we use Avalara, I don’t like it. Avalara’s support is average at best. I don’t like their pricing structure, it’s expensive and I feel like they try to nickel and dime us for everything. The pricing structure of Avalara doesn’t make them a viable option for ASI.
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I want to get a thorough understanding to Sovos to determine if they would be a better option for Allied and possibly ASI.
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I would like Justin to attend any meetings or demos we have with Sovos since he is uses Avalara the most.
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Thanks.
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```
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