Files
ITManager-Vault/01 Projects/Manager Role/Email Notes.md
Alexander Kogutkiewicz ac8a9e293b Changed folder naming.
2025-09-21 22:26:43 -05:00

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  • 6/19 - Jenny forwarded an ExcalTech SLA document 2025-06-16 ExcalTech SLA.pdf
  • 6/19 - Bartender was renewed and new licenses issued 2025-06-05 CDW Bartender Maintenance.pdf Bartender 2022 Enterprise.pdf
    • I have the order but not an invoice.
  • 7/1 - Jenny shared links on Amcrest camera
    • Included IP config tool download and managing devices from desktop
    • Review Amcrest links and utilities
  • 7/22 - EUG membership renewed 23-06-23-inv-eug-membership.pdf
    • Find out if I can access EUG membership site
  • 7/31 - Jenny shared ransomware response document and cyber liability policy Response to Ransomware Attack Cyber Policy Summary 7-1-24 to 7-1-25.pdf
    • Cyber policy is outdated.
    • Verify and get updated cyber liability policy.
    • Verify ransomware response is up-to-date (see 8/28 email)
  • 8/14 - Jenny sent template "electronic signature" email she sends to users
  • 8/18 - Walter lost his key fob access. He is never to be issued a fob again per Adam Neal.
  • 8/18 - Jenny shared Key Fob Request Workflow
  • 8/22 - Jenny requested Amazon access
    • Setup on 8/26. Access has been established.
  • 8/22 - Jenny shared Amazon renewal notice
    • alliedplastics.com auto-renews on 9/19/25 for 9 years
    • $197.91 (renewal) + privacy ($179.91) = 377.82
    • Check GoDaddy renewal 📅 2025-09-17
  • 8/22 - Conversation about mega619 computer hanging
  • 8/26 - Information from PTi on connectivity and historical data server
    • Make a note documenting configuration
  • 8/26 - Jenny shared information about access control information and contacts
    • Verify access control information and list, make notes
  • 8/28 - Jenny contact Ryan Faith at ExcalTech about power outage and procedures
    • I was not on the response to this email
    • Asked for review of ransomware procedure and VMWare startup/shutdown procedure
    • Add Ryan Faith to ExcalTech contact list
    • Verify documentation of VMWare startup/shutdown procedures
      • Find out if Adam took responsibility for this
  • 8/28 - Access granted to Axis Entry (key fob software)
    • Verify Axis access works
  • 9/1 - Email from Adam about power outage results
  • 9/2 - Jenny sent Adam Neal updated security call list.
    • Asked whether to email instructions or hold training.
    • Verified on 9/8 that list was updated
    • Find out whether there will be instructions or training on security call list
    • Add Randy Christenson from Toepfer Security to contact list
  • 9/3 - Alex Laphond asked about shipping his laptop back
    • Jenny asked for her to share information or a label
    • Wanted it insured for $1,700
    • Lyndsay sent account number and fedex number but nothing more
    • Did Alex ever get this information or did it just come to me? 2025-09-17
    • Have we ever received the laptop? 2025-09-17
  • 9/3 - Email from John Paleologos (ExcalTech) about HPE/Aruba switch warranties
    • Was still waiting on wrong server warranty dates
    • Answered about switch warranty difference
    • Find out what's going on with warranties for HPE/Aruba servers and switches
  • 9/3 - Message about Ariba notices going to Tim
    • Verify that Tim has been removed from the email lists
  • 9/4 - Instructions on shredding services and workflow
    • Document process along with other shredding notes
  • 9/5 - Jenny forwarded [[2025-11-30 Sofos Robotmaster Quote.pdf]
  • 9/5 - Microsoft volume licensing admin email
    • See notes for additional information
    • Did not have licensing access last I checked
    • Verify Microsoft volume licensing access
  • 9/5 - Jenny notified Dell account executive about retirement
    • Add Dell account rep Kristina York to contact list
  • 9/5 - Kepware Renewal email, quote sent
    • Create tracker for quotes and renewals
  • 9/8 - Setup Goengineer account
    • Verify GoEngineer access
  • 9/8 - Jenny sent ExcalTech "Organization Adminstrators" email for M365 backup
    • Invitation has expired for ExcelTech link; get a new one
    • Document M365 backup site (and other portals)
  • 9/8 - Authorized Abraham shredding invoice
  • 9/8 - Jenny requested I add my CC to Ariba
    • Verify my CC is setup in Ariba
  • 9/9 - Request to give Nicole her own PC at Wilmot.
    • Jenny is pushing back.
    • Last I heard, John Highland hadn't made a decision.
    • Find out what's going on with Nicole and Noor at Wilmot/QC
  • 9/9 - Jenny forwarded email about Zonedirector
    • Said we would discuss
    • Renewal will come in January
    • Pertains to wireless
    • Follow-up with Jenny on ZoneDirector
  • 9/10 - Jenny changed contacts on EUG and James
  • 9/10 - Meter reading request from James
  • 9/10 - Invoice from Ariba
  • 9/10 - Email from John Paleologos on Veeam VUL vs perpetual
  • 9/10 - Confirmation I switched to Excal
  • 9/11 - Quote from Yodeck
    • Authorized same day, placed on CC
  • 9/11 - Confirmation of meter readings from James
  • 9/11 - Jenny setup Google business account
  • 9/11 - Jenny had Tom from Excal do normal maintenance for SSA
  • 9/11 - Message about Duo sync issue
    • Check if someone took care of Duo sync issue
  • 9/12 - Jenny got notice of #180136. Told Excal to forward future invoices to me.
  • 9/12 - Confirmation Jenny renewed Veeam and VMWare
    • Veeam with Excal, VMWare w/ CDW
  • 9/12 - Jenny ordered new PC for extrusion
    • OnLogic Helix 511 Fanless Intel 12th Gen Edge Computer
    • Order sent to AP (you were CC'd)
    • Shipped on 9/15, will be here 9/23
    • Figure out adding OnLogic purchase to Obsidian
  • 9/12 - Introduction from Haley Fillipp @ CDW
  • 9/12 - Jenny asked Jon to confirm if Signalfire should removed from Google Analytics
    • No response yet
    • Did Jenny get a response from Jon about Signalfire and Google?
  • 9-15 - Jenny asked Brian Cushing from PTI about number of network drops
    • Go through PTI information, create project
  • 9/15 - Adam installed the Veeam product key on MGMT01
  • 9/15 - Broadcom account setup for VMWare
  • 9/15 - Jenny renewed renewal information from Broadcom on VMWare
    • Add renewal information to Obsidian for VMWare
  • 9/16 - I was verified as license administrator for Veeam
  • 9/16 - Jenny had Adam reach out to Computer Electronic Recycling for recycling project
    • Find out where we are on electronics recycling
    • Add Computer Electronics to Obsidian contacts
  • 9/16 - Adam organized the gaylord boxes and locations for storage until pickup
    • Add electronics recycling information to notes
  • 9/17 - Tom Cannon reached out about getting a webcam and teams setup to broadcast safety training at Wilmot
    • Create project information for remote safety
  • 9/17 - Confirmation that Alex Laphond's laptop was returned

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