1.3 KiB
1.3 KiB
The below email was sent by Tom Jankowski on 9/19/2025.
from: tjankowski@alliedplastics.com
cc: jstohr@alliedplastics.com
subject: SOVOS information
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Alex,
Let’s look into Sovos further.
I’d like to better understand:
- How it works within Epicor for sales tax and use tax, how it works with our Amazon business
- The Use Tax video mentions uploading a file, what is this about
- How does the certificate capture work
- How does the filing process work
- What is the pricing structure
- How exactly does support work, do we have a direct contact we can call that actually answers the phone
- How does it compare to Avalara
Although we use Avalara, I don’t like it. Avalara’s support is average at best. I don’t like their pricing structure, it’s expensive and I feel like they try to nickel and dime us for everything. The pricing structure of Avalara doesn’t make them a viable option for ASI.
I want to get a thorough understanding to Sovos to determine if they would be a better option for Allied and possibly ASI.
I would like Justin to attend any meetings or demos we have with Sovos since he is uses Avalara the most.
Thanks.