The below email was sent by [[Tom Jankowski]] on 9/19/2025.

```email
from: tjankowski@alliedplastics.com
cc: jstohr@alliedplastics.com
subject: SOVOS information
---
Alex,

Let’s look into Sovos further.

I’d like to better understand:

-        How it works within Epicor for sales tax and use tax, how it works with our Amazon business

-        The Use Tax video mentions uploading a file, what is this about

-        How does the certificate capture work

-        How does the filing process work

-        What is the pricing structure

-        How exactly does support work, do we have a direct contact we can call that actually answers the phone

-        How does it compare to Avalara

Although we use Avalara, I don’t like it. Avalara’s support is average at best. I don’t like their pricing structure, it’s expensive and I feel like they try to nickel and dime us for everything. The pricing structure of Avalara doesn’t make them a viable option for ASI.

I want to get a thorough understanding to Sovos to determine if they would be a better option for Allied and possibly ASI.

I would like Justin to attend any meetings or demos we have with Sovos since he is uses Avalara the most.

Thanks.
```