vault backup: 2025-09-22 09:44:20

01 Projects/SOVOS investigation/2025-09-19 Email - Tom Jankowski.md

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+The below email was sent by [[Tom Jankowski]] on 9/19/2025.
+
+```email
+from: tjankowski@alliedplastics.com
+cc: jstohr@alliedplastics.com
+subject: SOVOS information
+---
+Alex,
+
+Let’s look into Sovos further.
+
+I’d like to better understand:
+
+-        How it works within Epicor for sales tax and use tax, how it works with our Amazon business
+
+-        The Use Tax video mentions uploading a file, what is this about
+
+-        How does the certificate capture work
+
+-        How does the filing process work
+
+-        What is the pricing structure
+
+-        How exactly does support work, do we have a direct contact we can call that actually answers the phone
+
+-        How does it compare to Avalara
+
+Although we use Avalara, I don’t like it. Avalara’s support is average at best. I don’t like their pricing structure, it’s expensive and I feel like they try to nickel and dime us for everything. The pricing structure of Avalara doesn’t make them a viable option for ASI.
+
+I want to get a thorough understanding to Sovos to determine if they would be a better option for Allied and possibly ASI.
+
+I would like Justin to attend any meetings or demos we have with Sovos since he is uses Avalara the most.
+
+Thanks.
+```