- Handled by [[James Imaging.base|James Imaging]]
- Sales people change out frequently
- Meter reading emails
    - Once a quarter
    - Comes from meters@jamesimaging.com
    - Type in "Current Reading" field in table under "Reply
- Overdue to be replaced
    - Replacement in the budget
    - Ask Tom "are we buying or are we leasing" ("Tom and taxes")
- Jenny used to avoid autorenew (cancel at will)
- Negotiation terms
    - Maintenance dependent on number of copies
    - No charge for scans
    - One spare of everything consumable (for every 2 devices) (we can return items if cancelled)
    - Always ask for paperwork (anything signed) for Tom to review
- Christie places service calls
    - Orders replacements when one is taken
- Admin password is '12345678'